Jim Customer Service
Jim’s 101 years Commitment to Customer Service shows in our every deal
For more than a century world’s top Toyota Hilux Vigo pickup dealer has been committed to customer service. When our great grandfather opened Asia’s first dealership in 1911, he made honesty, customer service, low pricing and high quality four cornerstones of his business. 101 years later our commitment to honesty, integrity, customer service, low pricing, top selection, top quality and quick delivery remains unchanged. We treat our customers as we would like to be treated or better yet we treat them as they themselves would like to be treated. These old fashioned values have become all the important in this Internet Era when some of our Platinum Customers who buy hundreds of vehicles have never seen us but still trust us and reward us not only with their business but also recommend us to their friends, family and peers. This is why 80% of our business is repeat and referral business.
It is not easy to find a trustworthy dealer and exporter in Thailand, Singapore, Dubai or United Kingdom. There are all kinds of claims but three things corroborate our assertion: our 101 years longevity, our consistent record of posting increased sales year after year and our 80% repeat and referall customer rate. There is only one reason why our customers keep coming back and keep recommending their friends, colleagues and family members: our consistently great customer service, our great prices and our great delivery record.
Our aims are simple: we want to help our customers to be as successful as possible and this is only possible if we can get them their vehicles at lowest prices quickly and efficiently.
Our people are some of the most knowledgeable people in the automotive industry, and they all share a commitment to great service. Our customers include individuals, small businesses, resellers, small dealers, large dealerships, medium-size companies, non-profit organizations, NGOs, governments, militaries, project companies and blue chip multinationals.